Social Media Monitoring

Social media is fast becoming a critical source of real time information. With thousands of unique breaking news stories, customer/client feedback, opinions and discussions, being able to keep abreast of relevant conversations is a huge communications challenge.

Powered by Sentiment Metrics, Newscentre's Social Media Monitoring platform allows you to effectively monitor key social networks 150 million blogs and 42,000 news sites and growing.

What sets Newscentre Social Media Monitoring apart

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• By covering Facebook, Twitter, microblogs and key websites, you can effectively monitor where your brand is being discussed on the networks that matter.
• Tie in social media monitoring with the AAP Newswire, newspapers, magazines, television, radio and publisher text feeds for complete coverage of traditional, offline and online media.
• Monitor and engage all from the one platform, allowing you to pre-empt issues and solve complaints before they grow.
• Flexible data allows you to see topics from a national level, all the way down to individual profiles, allowing you to scale the level of detail you need for action.
• Customisable and automated reporting means you can stay on top of issues as they develop.

Users of Social Media Monitoring

• Public Relations Professionals
• Corporate Communicators
• Marketing Teams
• Government Communications
• Customer/ Client Service Teams