Social Media Monitoring - Features

Social media monitoring with Newscentre is fast, comprehensive and flexible to your data requirements. Within an intuitive and user friendly online portal, you can customise how content is delivered to you, what graphs you want to use, how reports care created and more.

Take a look below to see how you can listen, engage and manage your strategy with Newscentre Social Media Monitoring.

How Newscentre manages your social media monitoring

Identify key influencers


Track topic clouds and themes

• Track over social networks, 150 million blogs and 42,000 blogs.
• Get a glimpse of how your brand is being perceived straight from your login with customisable dashboards.
• Take note of volume trending by analysing peaks and troughs of discussions resulting from communications activities & campaigns.
• Comprehensive sentiment tracking to evaluate positive and negative perceptions around your brand, competitors and topics of interest, based on algorithm that improves over time.
• Identify key influencers to understand who has the greatest impact on your brand, primary channels and authority scores for importance scaling.
• Scalable data from a country wide level all the way down to individual posts, with links direct to the post, time stamps, account handles and more.
• Flexible graphing options allow you to transition between pie, stacked bar and more to suit your requirements.
• Track and engage key contacts before issues arise with linkable Facebook and Twitter accounts. Post and distribute all within the one platform.
• Assign notes and notifications to assist with workflow and task management among team mates.
• Extract data sets to pull out even more insights.
• Instant reporting options with powerful customisation options.
• Initiate email alerts to keep you on top of timely alerts for new mentions.