Client Services

Newscentre offers unlimited customer support through our experienced and professional customer service team. Our operators are available via email or phone, 24 hours, seven days a week and are equipped to service any Newscentre enquiry you may have.

Our customer service team is dedicated to the Newscentre product, ensuring a broad yet focused knowledge. All queries are answered in our Australian-based call centre and we endeavour to reply within an hour to all email enquiries.

In addition, when you sign up to Newscentre you will work with a dedicated account manager for all your business-related enquiries. Newscentre’s account managers and consultants work closely with you to implement the most effective brief for your company to ensure your media monitoring is as efficient as possible.